Safety Net Health Plans undertake a wide variety of activities to improve their members’ health and well-being. These activities include member engagement and education, health assessments, distribution of information about preventive services, and specific programs to address the health and wellness needs of their members. Safety Net Health Plans provide members with information about proper nutrition, exercise, smoking cessation, the importance of well-child visits, personal safety tips, and general information about health literacy.

To communicate this information, plans use a multi-pronged process often beginning with an initial health assessment or a welcome phone call where they will share preventive services and informational resources the new member can access. Plans also provide this information to
enrollees through member newsletters, print advertisements, community events, and through in-network providers. In addition to providing general preventative services and information to enrollees about healthy lifestyles, many Safety Net Plans have developed specific programs to assist members with the components of a healthy life style that go beyond what is typically addressed in a medical setting.

These programs are tailored to meet the unique and varying needs of the populations that Safety Net Plans serve. The programs profiled here aim to improve long-term health and wellness, build healthy habits, empower members with the information and resources to make healthful decisions, or a combination of these factors. Safety Net Health Plans’ expertise and commitment to serving low-income populations have made these programs possible.

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