job

POSITION SUMMARY
The Program Associate provides policy and research support on projects related to Medicare Advantage Dual-Eligible Special Needs Plans (D-SNPs) for not-for-profit, community-based health plans. This position offers an excellent opportunity to be a part of a leading organization committed to increasing access to quality health coverage and services for people with low incomes. It requires excellent verbal, organizational, written, quantitative and interpersonal skills, and the ability to perform independently in a fast-paced environment under general supervision. The successful candidate must be able to customarily and regularly exercise judgment and discretion.

The start date for this position is Fall 2026. This position is based in Washington, DC.

PRINCIPAL DUTIES AND RESPONSIBILITIES
The responsibilities of the Program Associate will include:

• Undertaking research that will be used to develop reports to advance policy priorities and operational support for member plans.
• Conducting quantitative analysis of Medicare Advantage enrollment and quality ratings data, including presentation of findings in a variety of formats.
• Analyzing and developing summaries of various policies, including federal regulations and legislation.
• Management of ACAP’s intern program, including project management, supervising interns, and managing the intern search process.
• Supporting the CEO and Vice President in research and policy development, presentations, and meeting minutes, as needed.
• Coordinating with ACAP’s Director of Conferences and Events to lead policy planning efforts of ACAP-sponsored conferences and to provide on-site conference management. Meeting planning and management responsibilities may constitute up to 20 percent of the Program Associate’s workload throughout the year, although such responsibilities are not evenly distributed throughout the year and most weeks do not involve any meeting planning support.
• Writing meeting summaries for various committee calls, roundtables, and other events.
• Supporting other staff with updating and managing the website.
• Researching issues of interest to safety net health plans.
• Responding to member inquiries and addressing member concerns.
• Providing roundtable call and webinar support.
• Maintaining a procedure manual for all position-related duties.
• Communicating effectively and on a frequent basis with colleagues and members.
• Other duties as assigned.

QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS
Competitive candidates must possess either a college degree, and 1-2 years of relevant health care or public policy work experience or possess a graduate degree in a health-related field or public policy. The ideal candidate will have experience with quantitative analysis and strong familiarity with Microsoft Excel. Knowledge of Medicare, Medicaid, CHIP, or the Affordable Care Act and prior work or internships in associations or health policy organizations are a plus. Strong writing, interpersonal, and communications skills are also required.

ADA SPECIFICATIONS

• This position frequently operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, and photocopiers.
• This position requires continuous walking, standing and moving about.
• Ability to lift up to 25 pounds.
• Ability to travel both locally and overnight.

EXPECTATION FOR ALL EMPLOYEES
Supports the organization’s mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, professional demeanor, accountability, and ownership.

ORGANIZATIONAL INFORMATION
ACAP is a national organization of 92 Medicaid-focused, not-for-profit managed care plans serving over 25 million people in Medicaid, Medicare, the Children’s Health Insurance Program (CHIP), and
other public health programs. ACAP’s mission is to strengthen not-for-profit Safety Net Health Plans in their work to improve the health and well-being of lower-income people and/or people with significant health needs.

COMPENSATION AND BENEFITS
The pay offered to a successful candidate is competitive and determined by various factors, including education, work experience, job responsibilities, and ACAP’s practice of upholding salary equity within the organization. The starting salary range for the Program Associate role is $60,000 to $70,000 annually.

ACAP provides a comprehensive benefits package to employees, subject to eligibility.

• Medical, vision, and dental insurances
• Paid time off
• 401(k) retirement plan
• Flexible spending account
• Parental leave
• Short and long-term disability insurance
• Training & development

Reports To: Vice President of Medicare & MLTSS
FLSA Status: Exempt
Work Authorization: Must be able to legally work for ANY employer in the U.S. without sponsorship.
Location: The position is located in Washington, D.C. Occasional travel (less than 10%) required. The position involves a mixture of in-office and remote work. Must reside in the DMV area.

No phone calls, please. Please send resume and cover letter by COB August 26, 2026 to:

Christine Aguiar Lynch
Vice President of Medicare & MLTSS
ACAPjobs@communityplans.net (please write “Medicare Program Associate” in the subject line)

No staffing agencies or placement firms.

ACAP is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, sex, religion, national origin, or any other characteristic protected by law.