job
Medicare Outreach Agent (bilingual – Spanish)
GENERAL DESCRIPTION OF POSITION
The Medicare Outreach Agent executes SCFHP’s Medicare outreach and enrollment operations to grow SCFHP Medicare enrollment in compliance with all applicable state and federal regulatory requirements, SCFHP policies and procedures, and business requirements, and in support of organizational objectives.
REQUIREMENTS – Required (R) Desired (D)
The requirements listed below are representative of the knowledge, skill, and/or ability required or desired.
Associate’s Degree in a related field of study, or equivalent training/experience. (R)
Minimum two years of Medicare sales, Medicare benefits advisory work, or Medi-Cal eligibility advisory work experience. (R)
Strong presentation skills with intent to sell. (R)
California Life, Accident and Health Insurance License, or the ability to obtain within 60 days of employment. (R)
Self-directed with proven ability to assume responsibility, work independently, meet deadlines and prioritize with minimum supervision. (R)
Maintenance of a valid California driver’s license and acceptable driving record, in order to drive to and from offsite meetings or events; or ability to use other means of transportation to attend offsite meetings or events. (R)
Experience with, and understanding of, Medicare outreach and/or sales. (R)
Experience with managed care and Medi-Cal. (D)
Knowledge of current trends, practices, strategies, tools for outreach and sales, including customer relation management applications. (D)
Ability to establish and maintain effective working relationships with providers, community based organizations and program participants. (R)
Bilingual in Spanish, Vietnamese, Mandarin or Cantonese. (R)
Ability to work nights and/or weekends as needed. (R)