Marketplace Program Associate


The Program Associate provides policy and research support on projects related to the Affordable Care Act’s Health Insurance Exchanges for not-for-profit, community-based health plans. This position offers an excellent opportunity to be a part of a leading organization committed to increasing access to quality health coverage and services for people with low incomes. It requires excellent verbal, organizational, written, quantitative and interpersonal skills, and the ability to perform independently in a fast-paced environment under general supervision. The successful candidate must be able to customarily and regularly exercise judgment and discretion.

The start date for this position is Spring/Summer 2022. This position is based in Washington, DC.



The responsibilities of the Program Associate will include:

• Undertaking research that will be used to develop reports to advance policy priorities and operational support for member plans.
• Conducting quantitative analysis of Marketplace data sources, including presentation of findings in a variety of formats.
• Supporting the CEO and Vice President in research and policy development, presentations, , meeting minutes, etc.
• Analyzing and developing summaries of a variety policy documents, to include federal regulations and legislation.
• Overseeing intern projects (may include supporting intern search process).
• Leading planning efforts of ACAP-sponsored conferences and provide on-site conference management.
• Writing meeting minutes for various committee calls, roundtables, and other events.
• Supporting other staff with updating and managing the web site.
• Researching issues of interest to safety net health plans.
• Responding to member inquiries and addressing member concerns.
• Providing roundtable call and webinar support.
• Maintaining a procedure manual for all position-related duties.
• Communicating effectively and on a frequent basis with colleagues and members.
• Other duties as assigned.



Competitive candidates must possess a college degree and ideally have completed health-related coursework. The ideal candidate will have experience with quantitative analysis and strong familiarity with Microsoft Excel and Word. Knowledge of Medicaid, CHIP, or the Affordable Care Act and prior work or internships in associations or health policy organizations are a plus. Strong writing, interpersonal, and communications skills are also required.


Supports the organization’s mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, professional demeanor, accountability, and ownership.

Successful candidates will be required to furnish proof of COVID-19 vaccination. Employees who cannot receive the vaccine because of a disability/medical contraindication or sincerely-held religious belief may request a reasonable accommodation to this requirement.



ACAP is a national organization of 74 Medicaid-focused, not-for-profit managed care plans serving over 20 million people in Medicaid, Medicare, the Children’s Health Insurance Program (CHIP), and other public health programs. ACAP’s mission is to strengthen not-for-profit Safety Net Health Plans in their work to improve the health and well-being of lower-income people and/or people with significant health needs.

— The salary range is commensurate with work experience and educational level. A competitive benefit package is offered.

Reports To: Vice President for Marketplace Policy
FLSA Status: Exempt
Revision Date: March 2022
Location: The position is located in Washington, D.C. Occasional travel (less than 10%) required. The position may involve a mixture of in-office and remote work.

No phone calls, please. Please send resume and cover letter by April 15, 2022 to:

Heather Foster
Vice President for Marketplace Policy
Put “Marketplace Program Associate” in the subject line.

The Association is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, sex, religion, or national origin.

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