Many Medicaid beneficiaries struggle to obtain, process, communicate, and understand basic health information and services. Many lack health literacy, or a true understanding of their medical conditions. A growing body of evidence demonstrates that Medicaid beneficiaries who are more actively involved in their health care experience better health outcomes and incur lower costs. As a result, many public and private health care organizations are employing strategies to better engage Medicaid members. Engaging Medicaid members in care for better outcomes and lower cost is our mission. Activate Care does this by hiring & training community health navigators (CHN) in the community and empowering them with data, technology, and a proven intervention (Path Assist) to engage individuals in care. CHN professionals work with trusted community organizations and assemble a community care record that connects the needs, goals, and outcomes stakeholders need. Path Assist professionals are charged with engaging members to build health confidence and stitch together the great work happening across community networks. We help individuals solve everyday problems that later end up being clinical problems if they are not addressed.

About Activate Care’s SDOH Services: 

We hear from Medicaid and MCO leadership that while there are many networks and community efforts, there is little activity to facilitate networks, engagement, and community connection. In response to that stated need for facilitation and in partnership with trusted providers of social care and healthcare, Activate Care deploys a CHW workforce distributed throughout/within the local community organizations. We provide the administrative infrastructure, technology, intervention, and quality oversight of the workforce that engages with community partners.

Ted Quinn


200 State Street
Boston, MA 02109