Wednesday, January 11, 2012

IN THIS ISSUE

TOP STORY
- ACAP, GW Issue "VIP" Proposal to Integrate Care for Dual Eligibles

PUBLIC POLICY & ADVOCACY
- Up Next in the Ongoing Series of Congressional Existential Crises: The Doc Fix
- ACAP Comments on Medical Loss Ratio Requirements
- ACAP Call Discusses MLR, Essential Health Benefits Guidance
- CMS Inspector General Eyes Medicaid Managed Care

EXCELLENCE & ACCOUNTABILITY
- ACAP Names Marcelline Coots of Passport Health Plan Third Annual Making a Difference Winner
- Two Staff at ACAP Plans Among Those Named to CMS’s Innovation Advisors Program
- Deadline for Nominations for National Environmental Leadership Award in Asthma Management Coming in February


SAFETY NET PLAN NEWS

- CalOptima’s Margaret Tatar Named Chief of CA DHCS Managed Care Division; Greg Buchert Moves to HMA
- Bay Area COHS Plans Featured in NPR Report
- IEHP Expands its Health Navigator Program


SUBMIT PLAN NEWS
jvanness@communityplans.net

ACAP MEETINGS
- Registration Open for ACAP’s February Legislative Fly-In
- Mark Your Calendars for ACAP’s Spring Meetings in Seattle


UPCOMING ACAP
CONFERENCE CALLS


January 18, 3 p.m. ET
ACAP CMO/Pharmacy Director Roundtable

January 24, 3 p.m. ET
HEDIS Call Series: Weight Assessment in Children

January 27, 3 p.m. ET
Care Transitions Networking Call

January 31, 3 p.m. ET
ACAP Fall Fly-in Pre-Briefing (1 of 2)

February 2, 3 p.m. ET
ACAP Fall Fly-in Pre-Briefing (2 of 2) 


ACAP EVENTS


ACAP February Fly-In

February 7-8

Washington, D.C.

register

 

ACAP Chief Information Officers Meeting

March 12-13

Seattle

 

ACAP Spring Board of Directors Meeting

March 13-14

Seattle

 

ACAP Spring Medicare Meeting

March 15-16

Seattle

QUICK LINKS
Member Support
Bulletin Board
Job Bank
Preferred Vendors



Top Story

ACAP, GW Issue "VIP" Proposal to Integrate Care for Dual Eligibles

Yesterday, ACAP issued a paper written by researchers from the George Washington University School of Public Health & Health Services which outlines a new proposal for providing care to individuals eligible for both Medicare and Medicaid, or “dual eligibles.”

Report | Summary | News Release | Slides

The paper by Jane Hyatt Thorpe, J.D. and Katherine Jett Hayes, J.D. of George Washington University outlines a new state plan option where states would choose qualified health plans to provide highly integrated care services for dual eligibles under a framework of beneficiary protections and standards for financial integrity set by the Federal government.

While dual eligibles number only about 9 million nationwide, they account for an outsized proportion of state and Federal health care spending: roughly $230 billion between Medicaid programs and the Federal government in 2006, or 36 percent of all Medicare spending and 39 percent of Medicaid spending. But it is difficult to say what this spending brings. Concerns about quality abound—largely because care for dual eligibles is financed separately by the Medicare and Medicaid programs. Coordination between the two is inconsistent, resulting in incentives to shift costs between Medicare and Medicaid. As a result, neither program optimizes the use of limited resources.

The new state plan option, which ACAP has dubbed the Very Integrated Program (VIP), would be a distinct, permanent program featuring a fully-integrated, capitated model of care that can be chosen by states through a permanent choice within the Medicaid State Plan. States would contract with managed care organizations (MCOs) to provide care for dual eligibles, while CMS would set standards for strong patient protections covering areas including participant rights, eligibility, application procedures, administrative requirements, services, payment, quality assurance, and marketing guidelines.


"As it stands, our framework for care for dual-eligible beneficiaries is a set of work-arounds that hold up an inherently flawed system. It’s making fragmentation of the system worse, and unintentionally increasing wasteful care,” said ACAP Chief Executive Officer Margaret A. Murray. “The ‘Very Integrated Program’ outlined in this paper clears up many of the misaligned incentives and barriers inherent in a program that involves two levels of government. It’s a state option that has a real opportunity to improve care. Congress should look closely at this proposal; it has appeal to members on both sides of the aisle.”


The paper’s authors pointed to statements from MedPAC showing that characteristics and health needs of dual eligibles vary from state to state. “States are in very different places when it comes to their populations of dual eligibles. Current opportunities to integrate care and financing for dual eligibles are time-limited,” said co-author Jane Hyatt Thorpe, J.D., Associate Research Professor at the George Washington University School of Public Health and Health Sciences. “The new state plan option allows states to design a permanent program in partnership with federal officials that integrates financing and care across the Medicare and Medicaid programs to better meet the needs of dual eligibles.”


ACAP recently hosted a call that described the proposal in more detail.

You can listen to an archived recording of the call and Q&A by dialing 1-888-203-1112, replay passcode 76253237.

To read the paper in full, please visit www.communityplans.net.
 


Know someone who would make a good addition to the ACAP team?

ACAP currently seeks an Administrative Assistant for full-time work at its Washington, D.C. office. Details here.

View other opportunities at ACAP-member plans in the Job Postings section of our Web site; contact Jeff Van Ness to add yours to the list.


Public Policy & Advocacy

Up Next in the Ongoing Series of Congressional Existential Crises: The Doc Fix
Although the eyes of the political world are on Iowa, New Hampshire and South Carolina, policy eyes remain focused on Washington, where behind-the-scenes negotiations persist over how to address the myriad upcoming tax, Medicare, and program extensions coming due in the next month.

As you know, Congress passed a two-month extension of a package that included the payroll tax, unemployment insurance, and Medicare physician payments to allow them to go home for Christmas with a (somewhat) clear conscience. By the end of February, Congress will have to decide what to do and it is unclear how things will be resolved. What is becoming clear is that the Republicans’ strategy of bringing nearly every major must-do bill to a crisis point is starting to wear thin on the American people and increasingly Republican leaders are seeking to reverse some of the PR damage that has caused. But they still must confront a significant number of their rank-and-file members who hate compromising with Democrats and President Obama. This dynamic muddies the picture of how this debate will play out in the end.

What we do know is that Democrats and Republicans are discussing how to prevent cuts in Medicare physician payments, although the duration of that delay—a 1-year, 2-year, or a permanent extension—is yet to be determined. Interestingly, Nancy Pelosi appointed Allyson Schwartz, the leading advocate to provide a permanent doc fix, as a House Democratic negotiator to the conference committee. This signifies the Democrats’ view of a permanent fix as a top priority. But the problem with a permanent doc fix has always been less about “will” and much more about “way” – specifically, the “way” to come up with the $300 billion needed to address the problem. But it’s an interesting sign about the priority House Democrats are placing on the issue.

To be certain, Congress will not allow Medicare physician payments to be cut by 27%. The question surrounds the duration of the fix. ACAP will keep an eye on these developments.

On Friday, President Obama’s Department of Justice published their brief in the Supreme Court case that will determine the constitutionality of the law. Not surprisingly, the brief states that the law (and the individual mandate in particular) is well within the bounds of the Constitution’s Commerce Clause and therefore should be allowed to be implemented. Needless to say, there are some who disagree. The Supreme Court is scheduled to take up the case in March, with a decision being rendered in June. Every possible legal resource you could ever want, including a copy of this brief, can be found at www.justice.gov/healthcare.

And ACAP is tracking the implications on the case for Medicaid and managed care case on its Federal and State Policy Issues bulletin board.

ACAP Comments on Medical Loss Ratio Requirements
On January 6, ACAP submitted comments to CMS on Section 2718 of the Public Health Service Act (PHSA) as it relates to medical loss ratio requirements in the Affordable Care Act. Two provisions of the PHSA in particular have implications for MLR requirements going forward.

Section 2718 (b) expands the definition of “quality improvement activities” to include the costs of conversion to the ICD-10 set; ACAP commended this definition as quality improvement activities are included in the numerator of the medical loss ratio.

Section 2718 (f) deals with rebates to enrollees in group markets and reporting of historical MLR data. ACAP supported a requirement that issuers provide rebates to policyholders as opposed to enrollees, in order to reduce administrative burden on plans, and asked that historical MLR data only be shown for years in which there was a federal MLR requirement and definition such that plans would not be required to back-calculate MLR in years prior to 2011, when no federal requirement existed.

The full letter is available here.

 

ACAP Call Discusses MLR, Essential Health Benefits Guidance

On January 4, ACAP staff discussed the guidance issued by HHS on MLR referenced above and guidance explaining HHS’ proposed approach to defining Essential Health Benefits (EHB) as required by section 1302 of the Affordable Care Act. The EHB package will be used as a coverage “floor” for health plans serving the Medicaid expansion to 138 percent of the federal poverty line and for qualified plans serving Exchanges. The policy would require states to select an existing health plan to set a “benchmark” from one of the following insurance plans:

• One of the three largest small group plans in the state;
• One of the three largest state employee health plans;
• One of the three largest federal employee health plan options;
• The largest HMO plan offered in the state’s commercial market.

Documents from the call are available in the members area of ACAP’s Web site.

 

CMS Inspector General Eyes Medicaid Managed Care

A recent report by the CMS Office of the Inspector General, issued in late December, examined the steps Medicaid MCOs are taking to meet federal program requirements. The report reflected well on Medicaid managed care plans: a survey of 46 organizations in 13 states found that all surveyed health plans reported meeting federal requirements, having a compliance plan in place, and performing continuous monitoring, auditing and employee training.

 

The report, however, identified areas of concern with respect to potential fraud in Medicaid managed care; the primary concern, shared by states and MCOs, related to services billed but not received. Accordingly, the OIG made several recommendations to states, including requiring contracted plans to find a way verify with beneficiaries whether services providers billed for were actually received, such as sending explanations of benefits (EOBs) to beneficiaries. OIG also recommended that CMS update its guidelines around Medicaid managed care fraud and abuse, which have not been revisited since 2000.

 

In a recent letter to CMS, ACAP responded to this recommendation by noting that many states do not require plans to send EOBs to members when a claim is denied in order to avoid unnecessary confusion. ACAP does not support the mandated use of EOBs, but would be willing to consider their use if limited to a narrow set of services known to be subject to fraudulent activities.

 

Access the OIG report in full here.

 




Excellence and Accountability

ACAP Names Marcelline Coots of Passport Health Plan Third Annual Making a Difference Winner

In February, ACAP will present its third annual Making a Difference Award to Marcelline Coots, Public Affairs Manager at Passport Health Plan. She was selected for this award in recognition of nearly 15 years of community service that routinely went well beyond her duties at the Louisville, Ky.-based plan.

Ms. Coots, one of the first hires at Passport Health Plan, started her career in 1997 as a community affairs representative. Over time, she took it upon herself to become the health plan’s primary event planner. She was responsible for planning Healthy Hoops-KY, an event focused on children with asthma, which has screened more than 1,000 youngsters in the past four years, resulting in fewer emergency room visits and the need for rescue medications.

Ms. Coots also developed a cultural and linguistics conference which over eight years educated more than 1,600 physicians, dentists, pharmacists, and nurses on compliance with Title VI of the Civil Rights Act and delivery of culturally competent care to diverse populations.

Passport Health Plan CEO Mark Carter, in nominating Ms. Coots for the award, noted that she would routinely go the extra mile to get the job done. And in at least one case, this was literal: to ensure that Passport would always have a driver available for taking an oversize vehicle to community outreach events, Ms. Coots took time to obtain a CDL license.

“Marcelline embodies the mission of Passport Health Plan—to improve the health and quality of life of our members,” he wrote. “She exemplifies this statement in words and actions every day.”

“ACAP’s member plans include thousands of employees who wake up every morning and work to make a meaningful difference in the lives of their health plan members,” said Meg Murray, ACAP CEO. “Ms. Coots is a model of the best that ACAP plans have to offer.”

Ms. Coots was selected by a committee of human resources directors from ACAP health plans. Nominees were judged by how well they support ACAP’s principles of advocacy for beneficiaries, care, access to quality health care, and a commitment to the public good.

The award will be formally presented by ACAP Vice President for Quality Management and Operational Support Deborah Kilstein at Passport’s headquarters in February. A donation will be made in Ms. Coots’ name to the Ohio Valley Educational Cooperative Head Start program, where Ms. Coots has actively participated in their advisory council and community board.

Two Staff at ACAP Plans Among Those Named to CMS’s Innovation Advisors Program
Tonya Moody of AmeriHealth Mercy Health Plan and Deborah Peartree of Monroe Plan for Medical Care are among the 73 individuals named by CMS on January 3 to the first class of its Innovation Advisors program. The group of Innovation Advisors will work with the CMS Innovation Center to test new models of care delivery in their organizations and communities, find what works, and share successful models regionally and nationally.

“We’re looking to these Innovation Advisors to be our partners—we want them to discover and generate new ideas that will work and help us bring them to every corner of the United States,” said CMS Innovation Center Director Rick Gilfillan, M.D.

The 73 individuals were selected from 920 applications through a competitive process, and include clinicians, allied health professionals, health administrators and others.

More information about the program can be found on the CMS Innovations Office Web site.


Deadline for Nominations for National Environmental Leadership Award in Asthma Management Coming in February
In December, the Environmental Protection Agency opened nominations for the 2012 National Environmental Leadership Award in Asthma Management. The award recognizes health plans, health care providers and communities for their efforts in delivering excellent environmental asthma management as part of their comprehensive asthma care services. Several ACAP member plans and their parent organizations are past winners of this award, including the Monroe Plan for Medical Care, Neighborhood Health Plan, Boston Medical Center and Children’s Mercy Hospital.

A set of health-plan-specific criteria is available here. In addition to national recognition during Asthma Awareness Month (May), winners receive a place in the EPA’s Hall of Fame, press materials for promotion in winners’ communities, and the opportunity to share your experiences with other programs, funders and decision-makers. For more information, visit the EPA’s Web site.

The deadline for applications is February 21, 2012.
 

 
Safety Net Health Plan News

CalOptima’s Margaret Tatar Named Chief of CA DHCS Managed Care Division; Greg Buchert Moves to HMA
In late December, California Governor Jerry Brown named Margaret Tatar, Executive Director for Public Affairs at CalOptima, head of the Medi-Cal Managed Care Division of California’s state Department of Health Care Services.

“[It] speaks volumes about the great respect we have for Margaret and her dedication to the Medi-Cal program,” said CalOptima CEO Richard Chambers. “Her contributions to CalOptima and Orange County residents have been significant, and we understand the great value she will bring to all of California in her new role.”

Ms. Tatar will leave CalOptima in January to begin her duties in Sacramento. All of us at ACAP wish her the best in her new endeavor.

Separately, CalOptima announced that its COO, Greg Buchert, M.D., M.P.H., would in January become a Principal Consultant at Health Management Associates. Dr. Buchert had been CalOptima’s COO since 2005.

“Greg helped CalOptima develop and attain our current position as a model community health plan serving Medicaid members,” added Chambers. “We thank him for his leadership and applaud his commitment to pursue excellence in managed care on a wider scale.”

Bay Area COHS Plans Featured in NPR Report
A recent NPR piece revisits the idea of the “public option” in the context of health reform and imagines what a public option might have looked like – and arrives at the idea of the County-Operated Health Systems (COHS) in California.

The NPR piece features interviews of Alameda Alliance for Health CEO Ingrid Lamirault and Sumi Souza of San Francisco Health Plan. Click here to read (or listen to) the piece.

IEHP Expands its Health Navigator Program
Inland Empire Health Plan recently announced that it would expand its Health Navigator program to the Inland Empire High Desert in January. The program helps IEHP members get the preventive care they need while reducing avoidable emergency room visits and hospitalizations. The "Health Navigator" makes a home visit and helps the member and family understand how, when and where to get the medical care they need.

The High Desert expansion follows a first-year launch where IEHP connected its Health Navigators to more than 1,700 of its members in and around San Bernardino and Riverside, Calif. To date, the program has decreased avoidable emergency department visits by approximately 40 percent.

"The program serves as a link between members, providers and the health plan, which ultimately leads to better coordination and care," said IEHP CEO Dr. Bradley Gilbert. For more information, refer to IEHP’s press release.



ACAP Meetings

Registration Open for ACAP’s February Legislative Fly-In
ACAP’s Exchange Meeting, Policy Face-to-Face and Legislative Fly-In, scheduled for February 7 and 8, is now open for registration. A meeting agenda and other details are available on the registration page.

ACAP February Fly-In
February 7-8
| register
The Renaissance Hotel
999 Ninth Street NW
Washington, DC 20001

Hotel and Lodging: ACAP’s room block at the Renaissance Hotel is currently full. Contact Joseph Person at (202) 204-7516 for information about hotel alternatives – or to cancel a reservation at the Renaissance.

Mark Your Calendars for ACAP’s Spring Meetings in Seattle

ACAP will hold three meetings in Seattle during the week of March 12:

ACAP Chief Information Officers Meeting
March 12-13

ACAP Spring Board of Directors Meeting
March 13-14

ACAP Spring Medicare Meeting
March 15-16

All three events will be held at:

The Hotel Monaco Seattle
1104 4th Avenue
Seattle, WA 98101
(206) 621-1770

ACAP has reserved a block of rooms for the discounted rate of $159; to reserve under the block, call the hotel at (206) 621-1770 and ask for the ACAP group rate. The discount will be available until February 13, 2012 – again, ACAP cannot guarantee hotel and group rate availability.

More details about the spring meetings will come in a future edition of ACAP Community News

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Business Strategy and Development: OptumInsight, Optimetra
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Care Management Technology: Warm Health
Compliance Software: Compliance 360
Group Purchasing: CommonWealth Purchasing Group, LLC
Health Management Solutions: Health Integrated
Health Technology Assessments: ECRI Institute
Member Assessments: INSPIRIS
Non-Emergency Medical Transportation Management: Coordinated Transportation Solutions
Patient Communication Services: CommonWealth Purchasing Group, LLC
Pay For Performance: 3M Health Information Systems
PBM Solutions: Excelsior Solutions, The Pharmacy Group 
Pharmacy Benefit Managers: MedImpact, Medmetrics Health Partners, Navitus Health Solutions
Radiology Benefits Management: Care to Care
Reinsurance Services: RBS Re, Summit Re, U.S. Advisors, Inc.
Risk Adjustment: Altegra Health, PopHealthMan 
Strategic Consultants: DeltaSigma, LLC
Strategic Government Business Solutions: ClearStone Solutions
Subrogation: First Recovery Group
TPL Subcontractors: HMS
Web Portals/SaaS: Health X

ACAP Member Plans: Affinity Health Plan | Alameda Alliance for Health | AlohaCare | AmeriHealth Mercy | Amida Care | Association for Utah Community Health | Boston Medical Center HealthNet Plan | CalOptima | CareOregon | CareSource | CareSource Michigan | CenCal Health | Central California Alliance for Health | Children’s Community Health Plan | Children's Mercy Family Health Partners | Colorado Access | Commonwealth Care Alliance | Community Health Choice | Community Health Group | Community Health Network of Connecticut | Community Health Plan of Washington | Contra Costa Health Plan | Cook Children's Health Plan | Denver Health | Driscoll Children's Health Plan | Elderplan & Homefirst | El Paso First Health Plans | Family Health Network | Gold Coast Health Plan | Health Plan of San Mateo | Health Plus | Health Services for Children with Special Needs | Horizon NJ Health | Hudson Health Plan | L.A. Care Health Plan | Inland Empire Health Plan | Maine Primary Care Association | Maryland Community Health System | MDwise | Metropolitan Health Plan | Monroe Plan for Medical Care, Inc. | Neighborhood Health Plan | Neighborhood Health Plan of Rhode Island | Network Health | Partnership HealthPlan of California | Passport Health Plan | Prestige Health Choice | Priority Partners | San Francisco Health Plan | Santa Clara Family Health Plan | Sendero Health Plan | Texas Children's Health Plan | Total Care | Univera Community Health | University Physicians Health Plans | UPMC for You | Virginia Premier | VNSNY CHOICE

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