BroadPath offers a variety of services, including:
• Customer Care: Inbound Member and Provider Services, Outbound calls, Member Education/Engagement/Retention programs
• Clinical Support: Health risk screenings/assessments, Case & Care Management and most everything in between
• Claims: Processing, appeals, adjustments, adjudication, audits, recovery, denials
• Sales, Marketing & Enrollment: Licensed Telesales agents, unlicensed enrollment agents, campaign development, CRM development
• Administration: Provider Credentialing, HICS support, system configuration
• Clinical Pharmacy: MTM / CMR, Medication adherence outreach, Prior Authorization (PA) processing.