Program Specialist – Older Adult & Disabilities Behavioral Health – Tillamook, OR
Are you excited to step into a complex world that requires a blend of mind, heart and flexibility? We at CareOregon have been strengthening communities since 1994 by making health care work for everyone. As a nonprofit health plan largely focused on Oregon’s Medicaid population, we find fulfillment in supporting the underserved.
*This position serves our members in the Tillamook and Lincoln Counties*
General Statement of Duties
Columbia Pacific CCO (CPCCO) is a local health plan that administers OHP benefits and is working to improve community health in Columbia, Clatsop, and Tillamook counties. CPCCO administers the Older Adult Behavioral Health Initiative (funded by the Oregon Health Authority), which is focused on education, prevention, and coordination of behavioral health needs for older adults and people with disabilities in Columbia, Clatsop, Tillamook, and Lincoln Counties. This position is responsible for working with the system of care which supports older adults and individuals with disabilities, which includes translating policies and procedures, contractual requirements, and clinical models into core operations within the regional network of behavioral health providers. Work is performed under the direction of internal leaders and external partners.
Essential Position Functions
Engages in community-wide coordination; prevention, health promotion, and education related to behavioral health services for older adults and individuals with disabilities.
Assesses community needs, identifies gaps in services, eliminates barriers, promotes best practices and evidence-based approaches, offers placement and transition assistance, provides information and training, and maintains information on area resources for older adults.
Establishes multidisciplinary teams to identify, leverage, and coordinate resources in the community to eliminate system barriers to independent living and promote healthy living.
Assists in coordinating urgent placements for seniors with severe mental health symptoms and assist with transitions and discharges from hospital and residential services.
Assists with care coordination, multidisciplinary team facilitation, supporting access and referrals to services, providing consultation support, and resolving system barriers.
Translates requirements related to the Older Adult Behavioral Health Initiative from policy to practice.
Serves as a liaison to providers regarding behavioral health programs serving older adults and individuals with disabilities, including interpreting programmatic requirements, and models of best practice.
Works closely with multiple agencies, systems, and individuals including Oregon Health Authority, Aging and People with Disabilities (APD), healthcare systems (i.e., hospitals, physicians, nursing facilities, and other care settings), consumer groups, advocates, caregivers and family members to assure appropriate services are provided with dignity and responsiveness to individual needs.
Monitors and completes all program reporting requirements relative to the standards outlined in the contract with Oregon Health Authority.
Maintain reports, records, and documents activities related to the Older Adult Behavioral Initiative.
Attends state-wide system coordination meetings for the Older Adult Behavioral Health Initiative representing CPCCO.
Coordinates and facilitates training for local physical health, behavioral health and other system partners related to best practice in serving/supporting the behavioral health needs of older adults and individuals with disabilities.
Leads meetings among CPCCO staff, providers, collaboratives, and other behavioral health-focused groups as needed.
Serves as the central resource for Columbia Pacific CCO regarding behavioral health service delivery to older adults and individuals with disabilities, and the role(s) of related system partners.
Essential Department and Organizational Functions
Propose and implement process improvements.
Meet deadlines for completion of workload.
Maintain agreed upon work schedule.
Demonstrate cooperation and teamwork.
Provide cross-training on specific job responsibilities.
Meet identified business goals that contribute to departmental goals.
Perform other duties as needed.
Knowledge, Skills and Abilities Required
Working knowledge of services and programs that serve older adults and individuals with disabilities
Working knowledge of OHP benefits
Working knowledge and use of Trauma-Informed language and principles
Working knowledge of OARs and CCO requirements pertaining to the delivery of behavioral health services and supports
Understanding of mental health and substance use disorders and how they impact health
Understanding of social determinants of health
Understanding and use of Person First language and principals
Knowledge of community social service agencies
Familiarity with operations of partners in the systems of care serving older adults and individuals with disabilities
Ability to facilitate highly collaborative and productive meetings with multiple stakeholders
Ability to foster consensus-based decision-making in collaborative meetings and workgroups
Ability to take comprehensive notes and synthesize information in a manner that captures key questions, feedback, decision points, and action steps
Ability to coordinate and organize committee meetings and workgroups that maximize opportunities for participation by all stakeholders
Ability to remain flexible, positive, and adaptable
Ability to support process improvement and principles of cultural competence
Excellent problem-solving skills
Excellent interpersonal skills
Ability to work in a continuously changing environment and support others to embrace change
Ability to plan, prioritize, and coordinate multiple projects or task
Ability to maintain a high degree of professionalism
Ability to critically evaluate information gathered from the multiple sources
Ability to work both independently and collaboratively
Ability to have excellent oral and written communication skills, facilitation and presentation skills to articulate concepts to diverse individuals and groups, partners and stakeholders
Proficient in Microsoft tools; ability to effectively track and report on progress
Ability to commute throughout areas of the North Oregon Coast region
Physical Skills and Abilities
Lifting/Carrying up to 10 Pounds
Pushing/Pulling up to 0 Pounds
Pinching/Retrieving Small Objects
More than 6 hours/day
More than 6 hours/day
More than 6 hours/day
More than 6 hours/day
More than 6 hours/day
Ability to operate a motorized vehicle
Cognitive and Other Skills and Abilities
Ability to focus on and comprehend information, learn new skills and abilities, assess a situation and seek or determine appropriate resolution, accept managerial direction and feedback, and tolerate and manage stress.
Education and/or Experience
Minimum 1 year experience as a program specialist in behavioral health and/or social services or 3 years’ experience in a program support role in these areas
Master’s degree in Counseling, Psychology, Social Work or related field
Valid driver’s license, acceptable driving record, and automobile liability coverage or access to an insured vehicle
Experience working with populations including older adults and/or individuals with disabilities in community medical or behavioral health settings
Environment: This position’s primary responsibilities typically take place in the following environment(s) (check all that apply on a regular basis):
☒ Inside/office ☒ Clinics/health facilities ☐ Member homes
☒ Other: Senior Living Facilities; Skilled Nursing Facilities; other Assisted Living contexts
Travel: This position requires frequent travel outside of the workplace, in which the employee’s personal vehicle, local transit, or other means of transportation may be used. Driving infractions will be monitored in accordance with organizational policy.
Equipment: General office equipment and/or mobile technology
Hazards: OSHA Category I – Assigned tasks may involve exposure to communicable diseases, blood, body fluids or tissues.
If you receive an offer of employment for this position, it is contingent on the satisfactory completion of a pre-employment background check and drug screen. CareOregon is a federal contractor and must comply with all federal laws.
Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment
Veterans are strongly encouraged to apply.
Equal opportunity employer. This company considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.