Program Associate

The Program Associate provides policy and research support on projects related to Medicaid, CHIP, Marketplace Qualified Health Plans, Medicare plans, and quality and operational issues for not-for-profit, community-based health plans. This position offers an excellent opportunity to be a part of a leading organization committed to increasing access to quality health coverage and services for people with low incomes. It requires excellent verbal, organizational, written, quantitative and interpersonal skills, and the ability to perform independently in a fast-paced environment under general supervision. The successful candidate must be able to customarily and regularly exercise judgment and discretion. This position is based in Washington, DC.

The responsibilities of the Program Associate will include:

• Undertaking research that will be used to develop reports to advance policy priorities and operational support for member plans
• Conducting limited quantitative analysis of Medicaid Managed Care, Medicare, and Marketplace Qualified Health Plan data sources, including presentation of findings in a variety of formats
• Overseeing intern projects (includes supporting intern search process)
• Leading planning efforts of ACAP-sponsored conferences and provide on-site conference management
• Writing meeting minutes for various committee calls, roundtables, and other events
• Supporting other staff with updating and managing the web site
• Supporting the CEO and Vice Presidents in research and policy development, , presentations, filing, meeting minutes, etc.
• Researching issues of interest to safety net health plans
• Responding to member inquiries and addressing member concerns
• Providing roundtable and webinar support
• Maintaining a procedure manual for all position-related duties
• Communicating effectively and on a frequent basis with colleagues and members
• Other duties as assigned


Competitive candidates must possess a college degree and ideally have completed health-related course work. The ideal candidate will have some background in statistics or experience with quantitative analysis, and a strong familiarity with Microsoft Excel and Word. Knowledge of Medicaid, Medicare or the Affordable Care Act and prior work or internships in associations or health policy organizations is a plus. Strong writing, interpersonal, and communications skills a must.

Position Description »