Program Associate- Medicare


The Program Associate provides policy and research support on projects related to Medicare and Medicaid Managed Long-Term Services and Supports (MLTSS) for not-for-profit, community-based health plans.  This position offers an excellent opportunity to be a part of a leading organization committed to increasing access to quality health coverage and services for people with low incomes.  It requires excellent verbal, organizational, written, quantitative and interpersonal skills, and the ability to perform independently in a fast-paced environment under general supervision.  The successful candidate must be able to customarily and regularly exercise judgment and discretion.  

The start date for this position is ideally January 2023. This position is based in Washington, DC. 



The responsibilities of the Program Associate will include: 

  • Undertaking research that will be used to develop reports to advance policy priorities and operational support for member plans 
  • Conducting quantitative analysis of Medicare and MLTSS data sources, including preparation of findings in a variety of formats 
  • Overseeing intern projects (includes supporting intern search process) 
  • Leading planning efforts of ACAP-sponsored conferences and provide on-site conference management  
  • Writing meeting minutes for various committee calls, roundtables, and other events 
  • Supporting other staff with updating and managing the web site  
  • Supporting the CEO and Vice Presidents in research and policy development, presentations, filing, meeting minutes, etc. 
  • Researching issues of interest to safety net health plans 
  • Responding to member inquiries and addressing member concerns 
  • Providing roundtable and webinar support 
  • Maintaining a procedure manual for all position-related duties 
  • Communicating effectively and on a frequent basis with colleagues and members 
  • Other duties as assigned 



Competitive candidates must possess a college degree and ideally have completed health-related course work. The ideal candidate will have some background in statistics or experience with quantitative analysis, and a strong familiarity with Microsoft Excel and Word. Knowledge of Medicaid, Medicare or the Affordable Care Act and prior work or internships in associations or health policy organizations is a plus. Strong writing, interpersonal, and communications skills a must. Candidates with a Master or Bachelor Degree in a health-related subject will be considered.  One to three years of relevant work experience is preferred for this position. Note that one additional year of relevant experience may be substituted for a graduate degree. 



Supports the organization’s mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, professional demeanor, accountability, and ownership. 

Successful candidates will be required to furnish proof of COVID-19 vaccination. Employees who cannot receive the vaccine because of a disability/medical contraindication or sincerely-held religious belief may request a reasonable accommodation to this requirement.  



ACAP is a national organization of 74 Medicaid focused, not-for-profit managed care plans serving over 20 million people. Our mission is to strengthen not-for-profit Safety Net Health Plans in their work to improve the health and well-being of lower-income people and/or people with significant health needs. 


SALARY AND COMPENSATION — The salary range is commensurate with work experience and educational level.  A competitive benefit package is offered. 


Reports To: Vice President for Medicare and MLTSS  

FLSA Status: Exempt 

Revision Date: October 2022 

Location: The position is located in Washington, DC. Occasional travel (less than 10%) required. The position may involve a mixture of in-office and remote work. 

No phone calls, please.  Please send resume and cover letter by November 11th to:  


Christine Aguiar Lynch 

Vice President for Medicare and MLTSS  

1155 15th Street N.W., Suite 600  

Washington, DC 20005 


The Association is an equal opportunity/affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, sex, religion, or national origin.