IS Business Systems Analyst III

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General Statement of Duties
This position is responsible for providing business systems analysis at a senior level. This includes defining the direction of systems analysis, as well as proposing effective solutions in support of business strategies. This role performs as a Scrum Master for various development teams and is essential toward maturing CareOregon’s business analysis model. This position spends substantial time partnering with business leaders and proposing and implementing IS priorities. This posiiton will help manage and oversee our EDI transactions, including monitoring state and federal requirements around these transactions.

Essential Position Functions
Lead Agile ceremonies for development teams, including daily scrum and sprint planning.
Train others to develop functional requirements for new and existing processes, create new requirements templates.
Perform QA on processes and reports that have been built by developers; improve QA process and documentation.
Lead management and organization of the inbound request queue; communicate status with stakeholders and prioritize requests.
Manage request backlog, assignments and completion; identify blocked items and assist in removing blockers.
Facilitate collaboration with diverse groups and individuals; effectively develop, manage and maintain customer relationships at all organizational levels; engage senior leaders as a thought partner on an occasional basis.
Translate routine to complex information requests from internal customers involving some level of ambiguity into actionable tasks for analysts and/or developers; assist others in developing these skills.
Gather and document business requirements, business methodologies, systems flow, data flow and functional system design.
Perform existing system analysis and new systems design; represent business units for projects and implementations.
Prioritize work for others based on multiple and sometimes competing objectives.
Provide project status reports as required; interface with analysts and developers for data and programming needs.
Maintain and project quality monitoring and improvement processes.

Essential Department and Organizational Functions
Propose and implement process improvements.
Meet deadlines for completion of workload.
Maintain agreed upon work schedule.
Demonstrate cooperation and teamwork.
Provide cross-training on specific job responsibilities.
Meet identified business goals that contribute to departmental goals.
Perform other duties as needed.
Knowledge, Skills and Abilities Required
Ability to independently gather, compile and analyze data
Skills in researching advanced technical problems and identifying solutions
Skills in creating and maintaining effective system documentation
Strong understanding of Agile/Scrum methodology
Working knowledge/skills of Microsoft SQL Server
Strong communication skills, including listening, verbal, written, customer service, meeting facilitation, and presentations
Ability to clearly articulate policies, instructions, goals, and objectives
Able to convey appropriate level of detail effectively to all levels of the organization including non-technical staff
Ability to author policies, document risks, and propose solutions to information technology management and senior leadership
Possess a high degree of initiative and motivation
Ability to effectively collaborate with coworkers, staff, leaders, and executives across all departments
Ability to work in an environment with diverse individuals and groups
Ability to occasionally work after hours (nights and weekends) when system is not available to staff
Working knowledge and understanding of EDI transactions

Physical Skills and Abilities
Lifting/Carrying up to 0 Pounds

Pushing/Pulling up to 0 Pounds

Pinching/Retrieving Small Objects

Crouching/Crawling

Reaching

Climbing Stairs

Repetitive Finger/Wrist/Elbow/

Shoulder/Neck Movement

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0 hours/day

0 hours/day

0 hours/day

0 hours/day

0 hours/day

More than 6 hours/day

Standing

Walking

Sitting

Bending

Seeing

Reading

Hearing

Speaking Clearly

0 hours/day

0 hours/day

0 hours/day

0 hours/day

More than 6 hours/day

More than 6 hours/day

3-6 hours/day

3-6 hours/day

Cognitive and Other Skills and Abilities

Ability to focus on and comprehend information, learn new skills and abilities, assess a situation and seek or determine appropriate resolution, accept managerial direction and feedback, and tolerate and manage stress.

Education and/or Experience

Required:

Minimum 5 years’ business systems analysis experience; experience should include most or all of the following:
Gathering requirements
Systems analysis and design
Researching technical problems and identifying solutions
Creating system documentation
Agile/Scrum methodology
Preferred:

Additional experience in related technology support and/or operational positions helpful

Working Conditions

Environment: This position’s primary responsibilities typically take place in the following environment(s) (check all that apply on a regular basis):
☒ Inside/office ☐ Clinics/health facilities ☐ Member homes

☐ Other_________________________________________

Travel: This position may include occasional required or optional travel outside of the workplace, in which the employee’s personal vehicle, local transit, or other means of transportation may be used. Driving infractions will be monitored in accordance with organizational policy.
Equipment: General office equipment and/or mobile technology
Hazards: n/a
Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment

Veterans are strongly encouraged to apply.

Equal opportunity employer. This company considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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