Intermediate Enterprise Application Analyst

Job Summary:

Responsible for identifying, evaluating, analyzing, and recommending changes in support of assigned applications/systems, including ongoing production maintenance and troubleshooting. Supports the planning, design, development, build and/or configuration of supported applications/systems; leads and/or coordinates conversions, application/system testing and documentation of system procedures; participates and provides input in training design and development and assists in training execution related to assigned projects; provides go-live support, and serves as primary point of contact for on-going production maintenance/support and troubleshooting. Participates in on-call/after hours support schedule as defined within the Group. Serves as Team Leader or Project Manager for small to medium projects.

Job Specific Responsibilities:

  • Dealing directly with internal and external customers to ascertain problems and assisting in resolving issues while striving to build and maintain strong customer relations and partnerships.
  • Troubleshooting, testing and coordinating to resolve reported software and/or data issues while providing status to internal and external clients on a timely basis with limited supervision.
  • Documenting internal processes and/or business requirements from external sources.
  • Reviewing the progress of and evaluating projects in terms of results achieved.
  • Providing assistance in implementing and upgrading customers.
  • Providing internal and external training and presentations on applications.
  • Mentoring lower level associates.

Desired Skills:

  • QNXT Online App Architecture
  • QNXT Batch App Architecture
  • QNXT Core Knowledge
  • Healthcare knowledge
  • Able to set up and configure Tidal batch schedules
  • Understand and able to set up batch regions file, run books, common system profile
  • Deploy and localize core and custom Qnxt jobs to the NAS
  • Run batch requests for Prod and non-prod from Tidal

Experience:

  • 4-7 years work related experience required

Education:

  • Four-year Bachelor’s degree or equivalent experience required
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