Diversity, Equity & Inclusion Manager
Health Share of Oregon
Health Share of Oregon serves Oregon Health Plan members in Clackamas, Multnomah, and Washington counties. We bring together health plans, providers, and community health resources so our members can access the care they need to be well.
Position Title: Diversity, Equity & Inclusion Manager
Department: Health Share of Oregon
Title of Manager: Director, Community Health
Supervision: THW Liaison
Exemption Status: Exempt
General Statement of Duties
This position is responsible for developing and aligning regional strategies that catalyze and advance diversity, equity and inclusion (DEI) through community-based, as well as clinic and local government partnerships, with a focus on transforming systems to be more equitable. The Manager of Diversity, Equity & Inclusion (DEI) provides oversight of DEI-focused transformation strategies in multiple settings and is responsible for developing strong, effective partnerships with stakeholders representing multiple sectors (e.g., community based organizations, regional health equity coalitions, local public health, and clinic systems and health plans, etc.) to assess and identify areas to advance diversity, equity and inclusion that advances systems change and centers community voice and experience, including within Health Share, our health systems partners, and clinical and community settings. This position oversees Health Share’s THW liaison and all THW efforts as it aligns to community health.
Essential Position Functions
Develop, recommend and communicate DEI strategies, priorities, best practices and opportunities to health system and community partners.
Oversee and approve efforts with clinic and health plan partners, regional health equity coalitions and community partners to develop shared strategies and investments to advance THW Strategies
Oversee, approve and support staff designing and leading THW development and implementation for Health Share and health plan partners, including providing strategic framing, assessment, analysis and research, cultivating membership and developing strategic partnerships, shepherding resources, and communicating progress, in collaboration with the design team, to meet objectives.
Coordinate alignment of systems, processes, and internal and external resources to advance DEI.
Project Management and Coordination
Develop, implement, and manage initiatives related to the priorities and objectives of THW efforts aligned with Health Share transformation efforts and strategic priorities, community investments, and related initiatives in a manner that engages and advances a collaborative spirit among the Equity and Engagement team.
Work with highly matrixed teams assigned to collaborate on the planning and implementation of DEI and THW efforts.
Intentionally build and maintain effective internal and external relationships to support achievement of desired outcomes.
Facilitate consensus and collaboration among diverse stakeholders and partners using influencing skills when required.
Develop and implement strategies to ensure effective coordination, communication, and integration of work among projects and team members and accountability both internally and externally.
Co-lead, in partnership with the Director of Community Health, the development of and provide oversight and accountability of budgets for THW strategies.
Mentor and collaborate with internal and external partners to define project goals, objectives and milestones for DEI and community health efforts including monitoring progress, identifying high-level risks, assumptions and constraints, and identifying solutions to overcome barriers.
Collaborate with team members on cross-organizational efforts to ensure HIT, payment and evaluation efforts support DEI efforts related to THW plans.
Effectively engage health plan and community leaders to develop/facilitate learning systems and innovation spread and sustaining strategies that advance THW efforts.
Partnerships, Networking and Communications
Develop strong, trusting relationships with partners that are addressing DEI and THW efforts, including clinics, health plans, health systems, regional health equity coalitions, community-based organizations, public health, communities of color and other marginalized communities.
Build relationships that enhance Health Share’s knowledge, partnerships, and ability to sense strategic opportunities or barriers.
Act as liaison between internal and external partners to build consensus and drive accountability.
Effectively communicate and promote Health Share’s strategies and initiatives related to DEI.
Engage in state and national efforts focused on DEI and eliminating health and health care disparities for the Medicaid population to promote and inform Health Share’s initiatives.
Communicate and coordinate changes with stakeholders, leadership, and team members.
Train, supervise and evaluate performance of assigned staff.
Provide staff with the training, mentoring and resources necessary to carry out their work.
Ensure adherence to department and organizational standards, policies and procedures.
Ensure performance goals, expectations and standards are clearly understood by supervised staff.
Evaluate employee performance on an ongoing basis; take appropriate corrective action if needed.
Perform human resource functions in collaboration with Human Resources.
Provide the leadership necessary to maintain a motivated, productive and competent team through open communication and delegation of responsibilities and authority.
Provide staff with resources through mentoring, guidance and support that will ensure staff are able to meet established goals and objectives.
Organize, prioritize and assign work; monitor status of work in progress and confer with staff to assist with complex/problem situations and provides technical expertise.
Knowledge, Skills and Abilities Required
Ability to engage with, invest in, and develop relationships with diverse communities, stakeholders, and organizations that support the development and advancement of equity and inclusion
Strong knowledge of disparities in access and outcomes in health care, impacts of bias and structural racism/discrimination, and impacts of social determinants of health, DEI best practices and efforts
Working knowledge of clinic and health plan policies, practices and technologies
Excellent verbal and written communication skills including the ability to persuade, influence, negotiate and make formal presentations
Knowledge and experience utilizing non-dominant approaches to project management and coordination that advances DEI and centers community members
Ability to develop and maintain strong relationships with key leaders to establish buy-in and support of DEI systems change efforts
Ability to draw upon collective and community wisdom and experience to analyze and solve problems, prioritize and organize and manage multiple tasks
Ability to effectively lead or facilitate addressing large, complex, and challenging initiatives including cross-functional work with considerable program and community impact
Adept at using various approaches, grounded in equity and community-centered strategies to achieve consensus, favorable outcomes, and manage change and influence others
Ability to regularly reframe original premise, demonstrating flexibility in thinking, openness of mind, use of multiple communication strategies depending on audience, and readiness for frequent change. Innate curiosity and the desire to seek out new ideas and new solutions
Ability to work in an environment with shifting priorities, consistent change and in ambiguity
Ability to provide effective leadership and direction of staff and delegate appropriate activities
Ability to lead challenging, large, complex initiatives, including cross-functional work with considerable program impact
Ability to make equitable and data-based decisions while challenging dominant systems to acknowledge and value community wisdom and experience as a data source
High degree of independence, initiative and motivation
Ability to effectively collaborate with diverse contributors and decision-makers towards dismantling systems of oppression
Passion for advancing DEI and social justice
Proficiency in Microsoft Project, Word, Excel, PowerPoint, Outlook, internet, and conferencing solutions
Physical Skills and Abilities
Lifting/Carrying up to 0 Pounds
Pushing/Pulling up to 0 Pounds
Pinching/Retrieving Small Objects
More than 6 hours/day
More than 6 hours/day
More than 6 hours/day
Cognitive and Other Skills and Abilities
Ability to focus on and comprehend information, learn new skills and abilities, assess a situation and seek or determine appropriate resolution, accept managerial direction and feedback, and tolerate and manage stress.
Education and/or Experience
Minimum 5 years of progressively responsible and related experience required, including minimum 3 years’ experience in leading efforts that advance DEI in a complex environments and multiple stakeholder groups
Experience in effectively working with marginalized communities utilizing non-dominant approaches to project management and community organizing
Masters or bachelor’s degree in health-related, social service or education field
Experience working in the healthcare/public health/community social service industry with a preference for working with marginalized communities
Environment: This position’s primary responsibilities typically take place in the following environment(s) (check all that apply on a regular basis):
☒ Inside/office ☐ Clinics/health facilities ☐ Member homes
Travel: This position may include occasional required or optional travel outside of the workplace, in which the employee’s personal vehicle, local transit, or other means of transportation may be used.
Equipment: General office equipment
Equal opportunity employer. This company considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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