Director, Tribal Affairs

To protect the health and well-being of our members, employees and community, CareOregon requires all employees to be fully vaccinated against COVID-19 or have an approved medical or religious exception as a qualification of employment.

Candidates who receive an offer of employment by CareOregon, must provide proof of COVID-19 vaccination or submit a medical or religious exception request, which will be evaluated in accordance with CareOregon’s standard accommodation process.

Job Title

Director, Tribal Affairs

Exemption Status

Exempt

Department

Strategic Partnerships

Manager Title

VP, Strategic Business Initiatives

Direct Reports

Tribal Liaison

Requisition #

22527

Job Summary
This position is responsible for the development and execution of Tribal strategies and activities across CareOregon. Work includes fostering engagement between the CareOregon enterprise and Tribal entities throughout the state and beyond in support of American Indian and Alaska Native (AI/AN) services. This position serves as a senior cultural advisor to all CareOregon lines of businesses and departments.

Essential Responsibilities
Technical/Operational Leadership

Fosters effective engagement and relations with Tribal partners; facilitates two-way communication between Tribal health leadership and CareOregon teams.
Facilitates meetings between CareOregon, Tribal health leadership, and/or OHA through standing meetings or as agreed upon by all interested parties.
Engages OHA, the nine federally recognized Tribes of Oregon, and Native American Rehabilitation Association (NARA) in identifying and addressing barriers to member needs.
Facilitates development, advises, and/or consults with teams related to culturally appropriate training and education programs relating to services and other matters relating to the specific concerns of Oregon’s Tribal communities and the coordinated care health care system.
Provides guidance to support creating, implementing, and sustaining cultural intelligence across the enterprise.
Participates in conversations regarding Tribal interests or community partnerships within CareOregon; works to support cross cultural services between CareOregon and other communities.
Serves as a key member of CareOregon’s Diversity, Equity, and Inclusion team; provides subject matter expertise in culturally responsive communications enterprise wide.
Strategic/Operational Planning

Participates in the development of vision, goals, and strategic plans for areas of oversight.
Develops short-and long-term plans and polices; oversees the development and execution of standard operating procedures.
Provides input to the strategic plans for the organization.
Maintains an organization-wide view while establishing team priorities and being cognizant of broader department and organizational impacts.
Financial/Resource Management

Recommends budgets in alignment with short and long-term plans.
Manages resources to ensure priorities are accomplished.
Approves resource allocations within budget, including people, finances, and timelines; make decisions on exceptions.
Relationship Management

Develops and maintains effective working relationships with the nine federally recognized Tribes of Oregon, NARA, an Urban Indian Organization (UIO) and various other Tribal entities; acts as a direct resource to support ongoing and emergent needs in service to the Tribal population or community needs.
Leads effective communication system for work group(s), ensuring a collaborative culture.
Builds and ensures effective relationships across internal teams and external organizations.
Partners with internal leaders and managers in identifying improvements.
Represents CareOregon within and outside the organization.
Employee Supervision

Directs team(s) and establishes team direction and goals in alignment with the organizational mission, vision, and values.
Identifies work and staffing models; recruits, hires, and oversees a team to meet work needs, using an equity, diversity, and inclusion lens.
Identifies department priorities; ensures employees have information and resources to meet job expectations.
Leads the development, communication, and oversight of team and individual goals; ensures goals, expectations, and standards are clearly understood by staff.
Manages, coaches, motivates, and guides employees; promotes employee development.
Incorporates guidance from CareOregon equity tools into people leadership, planning, operations, evaluation, budgeting, resource allocation, and decision making.
Ensures team adheres to department and organizational standards, policies, and procedures.
Evaluates employee performance and provides regular feedback to support success; recognizes strong performance and addresses performance gaps and accountability (corrective action).
Performs supervisory tasks in collaboration with Human Resources as needed.

Organizational Responsibilities
Perform work in alignment with the organization’s mission, vision and values.
Support the organization’s commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.
Strive to meet annual business goals in support of the organization’s strategic goals.
Adhere to the organization’s policies, procedures and other relevant compliance needs.
Perform other duties as needed.

Experience and/or Education

Required

Minimum 10 years’ experience in related work, such as healthcare, health care administration, public health, social services, legal and/or work on Tribal/treaty matters
Minimum 4 years’ experience in a supervisory position

Knowledge, Skills and Abilities Required
Knowledge

Working knowledge of OHP benefits
Working knowledge and use of Trauma Informed language and principles
Working knowledge and use of Tribal culturally responsive practices and principles
Working knowledge of Care Coordination fundamentals and principles as applicable to the Oregon Administrative Rules
Advanced knowledge of cultural humility and ability to model cultural humility in all business dealings
Understanding of mental health and substance use disorders and how they impact health
Understanding and use of Person First language and principals
Knowledge of community social service agencies
Familiarity with operations of primary care clinics
Skills and Abilities

Effective written and verbal communication skills
Ability to help develop, implement and educate on goals, objectives, policies and procedures
Ability to work in a continuously improving environment and support others to embrace change
Leadership skills, including the ability to supervise and mentor staff to reach their full potential for collaboration, productivity and effectiveness
Strong motivational skills to inspire and facilitate staff engagement and learning; aptitude for behavior change coaching
Strong initiative; ability to keep multiple tasks on track and bring projects successfully to completion
Ability to remain flexible, positive, and adaptable
Ability to commit to process improvement, employee development, principles of cultural competence, and personal growth
Ability to problem solve creatively
Ability to build productive professional relationships, hold staff accountable and resolve conflicts successfully
Ability to display non-judgmental attitude
Aptitude for using computer-based programs
Ability to occasionally travel throughout the state to engage Tribal and other stakeholders
Ability to work effectively with diverse individuals and groups
Ability to learn, focus, understand, and evaluate information and determine appropriate actions
Ability to accept direction and feedback, as well as tolerate and manage stress
Ability to see, read, hear, speak clearly, and perform repetitive finger and wrist movement for at least 6 hours/day

Working Conditions

Work Environment(s): ☒ Indoor/Office ☒ Community ☐ Facilities/Security ☐ Outdoor Exposure

Member/Patient Facing: ☒ No ☐ Telephonic ☐ In Person

Hazards: May include, but not limited to, physical and ergonomic hazards.

Equipment: General office equipment

Travel: May include occasional required or optional travel outside of the workplace; the employee’s personal vehicle, local transit or other means of transportation may be used.

Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment

Veterans are strongly encouraged to apply.

Equal opportunity employer. This company considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Position Description »