Director, PMO


Under limited supervision, the Director of the Project Management Office (PMO) is responsible for providing end-to-end organization-wide project management leadership, and direct management/oversight of large and/or complex projects in a manner that supports current and future organizational strategies and objectives. Work is highly varied and complex, and requires a high degree of discretion and independent judgment.


  • Project Managers

Essential Functions

  • Leads the identification and prioritization of organization-wide projects.
  • Leads the coordination of project activities and resources across the organization in a manner that maximizes efficiency and minimizes conflicts.
  • Develops (or oversees project plans and associated documents, and ensures their dissemination and understanding among stakeholders.
  • Proactively manages (or oversees) project scope, budget, timelines, deliverables, dependencies and critical path items, taking timely and effective action as required.
  • Identifies, secures and continually assesses required project resources, negotiating with all departments as needed.
  • Identifies, secures and manages required third party consultants and vendors.
  • Provides proactive guidance to project teams (i.e., “Delegated” projects) outside of the PMO.
  • Conducts project Lessons Learned, including the identification of successes and areas for improvement, and incorporates into future projects.
  • Identifies, prepares and maintains, or oversees or provides support of, appropriate and required data, records, reports and other project related documentation and artifacts.
  • Develops and manages comprehensive department and project budgets, including estimates of the resources and participants needed to achieve project goals.
  • Develops and maintains best practice project management policies, procedures, processes, tools and standards, and ensures their dissemination and understanding among stakeholders.
  • Hires, develops, supervises and retains a competent staff.
  • Promotes, and ensures that PMO team members maintain an environment that supports and encourages the adoption of HPSJ’s stated values.


Required Skills

  • Expert knowledge of and ability to apply the principles and best practices of project management, including: project lifecycle, scope definition and management, planning and scheduling, monitoring, communication cycles, managing project teams and risk management.
  • Knowledge of the healthcare and managed care industry, its products, services and major business processes.
  • Strong leadership skills with the ability to establish direction, build alliances, and inspire and motivate others.
  • Strong assessment and analytical skills, with ability to determine key issues, develop effective actions plans and implement to successful conclusion.
  • Strong collaboration skills, with demonstrated ability to create and foster a collaborative work environment, maintain effective, high performance teams, and organize people and resources to solve problems and identify opportunities.
  • Strong facilitation, negotiation, problem solving and conflict resolution skills.
  • Strong interpersonal skills, including the ability to initiate, establish and maintain effective working relationships with individuals at all levels both inside and outside of HPSJ.
  • Strong oral and written communication skills, with the ability to communicate data and information professionally, effectively, persuasively and on a timely basis, both orally and in writing to diverse individuals and groups inside and outside of the organization.
  • Strong presentation skills, including the ability to tailor presentations to a specific audience, and address and interact with large groups.
  • Demonstrated ability to articulate and embrace organizational values, integrate into management practices, and foster their manifestation among staff.
  • Strong skills in budget development and management, with demonstrated ability to bring multiple projects in on time and on budget.
  • Demonstrated ability to supervise staff in a manner that maximizes employee performance and business results.
  • Intermediate skills in Word, Excel, PowerPoint and MS Project.
  • Ability to speak and be understood in English.

Required Experience

  • Bachelor’s Degree.
  • At least five years experience as a senior project manager (one of which is in healthcare) in a healthcare environment, which includes experience in cross-functional/disciplinary project management and project leadership on large scale and/or complex enterprise-wide projects, including technology projects.
  • At least four years supervisory experience.
  • At least ten years’ experience in project management; or.
  • Equivalent combination of education and experience.


  • Master’s Degree.

Licenses, Certifications

  • Valid California driver license and reliable transportation or, the ability to obtain transportation on demand in the counties served by HPSJ if prohibited from getting a driver license due to a medically documented disability.
  • Certified in Project Management, i.e., PMP.


  • Six Sigma certification.
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