Administrative Assistant

Administrative Assistant Wanted for Medicaid Managed Care Trade Association

The Association for Community Affiliated Plans (ACAP) is seeking a highly motivated, enthusiastic and customer-service oriented individual to join our team as an Administrative Assistant. This position provides crucial support in the areas of office support, communication, record retention, meeting support, and other related duties.

Position requires excellent organizational, time management, writing, communication and interpersonal skills. This is an in-office position based in Washington, DC.


Essential Job Responsibilities

The principal responsibilities of the Administrative Assistant will include:

  • Provide administrative and project assistance to support the day-to-day operations of the organization including scheduling, purchasing, filing, faxing, scanning, copying, typing, and mail distribution.
  • Welcome and greet visitors.
  • Provide primary phone coverage and route incoming calls to appropriate party and oversee the company’s voice mail system.
  • Communicate effectively and on a frequent basis with colleagues and members.
  • Compose and send correspondences on behalf of executive staff.
  • Support calendar management and complex scheduling needs for the executive team members; this would involve coordination with internal and external stakeholders to organize meetings.
  • Arrange video calls and teleconferences via Zoom/Microsoft Teams and setup conferencing equipment as requested.
  • Schedule staff meetings and take minutes.
  • Serve as primary point of contact for vendors to provide ongoing maintenance of office equipment including copier, telephones, and fax machines.
  • Manage maintenance requests to building management.
  • Serve as point of contact between staff and various vendors to resolve IT issues.
  • Receive and compile credit card receipts and create expense reports.
  • Prepare check requests.
  • Assist with surveys, member reports, and information gathering and dissemination.
  • Order office supplies and equipment.
  • Maintain detailed inventory log of all office assets including computers, furniture and miscellaneous items.
  • Monitor subscriptions for all incoming periodicals.
  • Produce and maintain a procedure manual for all position-related duties.
  • Provide administrative support for conferences and events including but not limited to, maintaining registration lists, preparing materials, assembling, tracking shipments and travel arrangements.
  • Assist with special projects as assigned.


Qualifications, Knowledge, & Skills Required

  • Associates degree required. Bachelor’s degree preferred.
  • Minimum of 3-5 years of administrative experience required.
  • Proficiency in Adobe Acrobat and Microsoft Office suite; including Outlook, Word, Excel, and PowerPoint.
  • Skilled writing and internet search capabilities is necessary.
  • Experience with Zoom preferred but not required.
  • Work requires continual attention to detail, establishing priorities, time management and meeting deadlines.
  • Must possess strong interpersonal skills, ability to exercise good judgment, demonstrate professionalism, and have proven ability to maintain multiple projects.
  • Must be able to work independently in a fast-paced environment under general supervision.
  • A positive attitude and an earnest interest in providing good customer service to our employees, members, and vendors.
  • Available to work non-traditional hours as needed/occasionally.
  • Ability to lift and move 20 pounds or more.
  • Candidate must be based in Washington DC area or willing to relocate.

Organizational Information

ACAP represents 74 not-for-profit Safety Net Health Plans, which collectively serve more than 20 million people enrolled in Medicaid, Medicare, the Children’s Health Insurance Program (CHIP), and other public health programs.

ACAP’s mission is to strengthen not-for-profit Safety Net Health plans in their work to improve the health and well-being of lower-income people and/or people with significant health needs. Our vision is a country with accessible, affordable, high-quality are, regardless of income, provided through coordinated care entities.

Salary and Compensation
The salary range is commensurate with work experience and educational level. A competitive benefit package is offered.

Successful candidates will be required to furnish proof of COVID-19 vaccination. Candidates who cannot receive the vaccine because of a disability/medical contraindication or sincerely held religious belief may request a reasonable accommodation to this requirement.

To apply send resume, cover letter and salary requirements with “Administrative Assistant Position” in the subject line to fattime@communityplans.net no later than October 31, 2022.

Association for Community Affiliated Plans
1155 15th Street, NW, Suite 600
Washington, DC 20005

No phone calls please. No agencies.

The Association for Community Affiliated Plans is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, sex, religion, or national origin.