Director, Quality Improvement

The Director of Quality Improvement is responsible for leading the enterprise-wide Quality Improvement Program in partnership with the Board of Directors, Executive Leadership Team (ELT), internal business partners, and other stakeholders. This includes directly managing the Quality Management Department and ensuring the program meets the needs of both network and plan stakeholders, including accreditors and regulators.

• Bachelor’s degree in business administration, health administration, public administration, public health, or closely related field required. Graduate degree in a closely related field is highly preferred. Certification as a Certified Professional in Healthcare Quality (CPHQ) or Project Management Professional (PMP) preferred.

Prior Related Experience
• 10+ years professional experience in a health care or managed care setting required. 5+ years performing in a Director or higher role for quality improvement required. Quality improvement experience delivering improvement projects that directly impact health plan accreditation, HEDIS, CAHPS, HOS, and/or STARs highly desired.

Community Health Plan of Washington is an equal opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to any actual or perceived protected characteristic or other unlawful consideration.

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