Chief Operating Officer

The Chief Operating Officer (COO) plans and directs the organization’s operational policies, technology, objectives, and initiatives. This role is responsible for direction and oversight of the company‚Äôs business lines, implementing the company’s strategic plan, and ensuring that the health plan maintains a strong culture of quality, innovation, and customer service. The COO provides leadership, management and vision necessary to ensure that the company has proper operational controls, administrative and reporting procedures, systems and human capital in place to effectively grow the organization while ensuring financial strength and operating efficiency. The COO is responsible for efficient operations with the ability to direct and understand profit and loss for the business, as well as the related items associated with operations of the business.

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